How Not to Run Your Business
Do not be a pushy or overbearing salesperson. Do not follow someone around in your store like they will steal something. I had a woman follow me in a clothing store, and I let her follow me right out of her business. Do not be a car salesperson telling someone they have to make up their mind ASAP as there is someone else interested in the car you are looking at. Stand behind what you sell 100% of the time. Never argue with the customer that they ruined the product from everyday use. My parents purchased a can opener, and the owner told them they abused it and he would not give them a new can opener. Do not try to sell someone something you know they will not be happy with.Do not waste the customers time and wait on him on a timely manner. Never be nasty to people in your store. If someone is making a ruckus, ask them to leave polity or call the police for assistance. Never accuse someone of stealing until they are outside your store with the merchandise.
Closing A Sale
After the customer has tried on a dress and walked around, ask them if you could wrap it up for them. You could mention accessories that they may want to go along with it. If the party looks good in the outfit, tell them it looks lovely on them. Call back a customer that has looked at a car and ask them if they would like to make an offer on it or if they would like one in a different color or style. When selling your home, have it as clean and neat as possible and have all your pets out of it at the time of the showing. Make sure your yard is mowed and everything is all trimmed up. Curb appeal helps sell your home. When selling a TV, find out what size or features they may want and explain the options, then try to wrap up the sale.
Friendly Employees Or Owners
I like it when the people that I hire become my friends. I consider the people that I conduct my business with my friends. I have become friends with restaurant owners, carpenters, bankers, renters, mechanics, store owners, and many more. I leave if a store owner does not address me while I am in their store. Visit with your customers and get to know them. Do your best job, and you will have repeat business. Smile and go the extra mile for people.
Service After The Sale
I like it when a car salesperson calls me and asks if I need any help with some of the various features of my new vehicle. One mechanic years ago said here is the wrench. Fix the car yourself. I never went there again. If something breaks shortly after purchasing it, I want a company to fix it ASAP. If you offer service after the sale, word of mouth will bring you many customers. Keep your customers happy no matter what it takes within reason.
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